Refund policy

At KaylashBeautyy, your satisfaction is important to us. Due to the hygienic nature of our products, all lash sales are final.

We do not accept returns or exchanges on opened or used products.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery at kaylashbeautyy.co@gmail.com with your order number and clear photos of the issue. If approved, we will gladly send a replacement or provide an appropriate solution.

Orders may be canceled only before they have been processed or shipped. Once an order has been shipped, it cannot be canceled.

KaylashBeautyy is not responsible for delays caused by the shipping carrier, incorrect shipping addresses provided by the customer, or packages marked as delivered by the carrier.

If you have any questions, please contact us at kaylashbeautyy.co@gmail.com.